All orders are dispatched within 24 hours of receiving payment
Orders are dispatched Monday-Friday
All orders under £100 are dispatched via Royal Mail 1st class recorded delivery
All orders over £100 are dispatched via Royal Mail special delivery
All international orders are dispatched via royal Mail business post
Return & Refund Policy
Thanks for shopping at silverrockjewellery.com
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.